Frequently Asked Questions
Everything you need to know about your favorite ramen toppings and kits.
How long will it take for my Ramen Bae order to arrive?
We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Are your ramen toppings vegetarian or vegan friendly?
Many of our products, such as our dried vegetables and narutomaki alternatives, are vegan-friendly. Please check the specific ingredient list on each product page for detailed dietary information.
What is the shelf life of the dried toppings?
Our premium dried toppings are designed for longevity. When stored in a cool, dry place, they typically remain fresh for 12 to 18 months. Check the 'Best By' date on the packaging for specific details.
Do you offer returns or refunds on food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 7 days for a replacement or refund.
Can I track my shipment?
Yes! Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.
Do you ship internationally?
We currently ship to the United States, Canada, and select European countries. Shipping rates and delivery times are calculated at checkout based on your specific location.